Smooth Transition

Proven integration and transition support services

BUILT ON BEST PRACTICES AND DELIVERED BY TECHNO-FUNCTIONAL EXPERTS

Transition to any new CRM platform could mean nervous discussion between HR, IT, Security and other internal departments. Hyreo has done large scale global rollouts for Fortune 500 customers and we approach each installation as an opportunity to bring a positive change and drive maximum value for customers. Our team of  experts, mostly developers, NLP specialists, content, security and UX work with the different customer departments to ensure a smooth transition.

Priority

Planned low risk transition

Delivery

Rollout with milestones & success criteria

Risks

Managed and reported to steering committee

Success

Means installation, hypercare and cutover

Customer on-boarding

Customer on-boarding is a meticulously planned process with multiple stages. The process includes discovery, integration, deployment, launch and  hypercare phases. 

Rollout planning and execution

Based on plans tailored to existing HCM, API model and custom development

Total transparency

On execution status, identified risks, deployment strategy and change management

Shortest possible time frame

Objective is to keep within 4-6 weeks based on client comfort IT infrastructure

Post on-boarding support

Usually followed by a 3-6 months hypercare and steady state support phase

Workflow customisations

Recruiting is different in each company or there is a secret sauce in every high performance company. We respect that and support specific customisations to enable a successful customer journey into the new model

Scoping and estimation

Hyreo deployment teams identify custom workflow changes upfront and set the plan

Delivery Plan

Peace of mind through detailed delivery plan so that all stakeholders are updated

Roadmap Features

Customisations that are part of the platform roadmap at no charge to customers

Hypercare

Post deployment support as hypercare to take care of custom development as well

Global Rollouts

Enterprise need for multi-site rollout is supported and our global support team ensures a smooth transition to the new platform via meticulously planned execution

Global Rollout plan

Rollout scope and plan keeping in mind the local culture, needs and constraints

Stakeholder Management

Steering committee comprising of all stakeholders with Hyreo program management support

Communication

RACI, communication and escalation plan setup for a controlled rollout process

Legal and Info security

Compliant with GDPR and similar compliance needs and pre-deployment certification

Client Services

Consulting and delivery support services for teams looking to improve

L1/L2 Support Services

First level candidate support through dedicated and shared service support team

Content services

Creation, development and deployment of video, graphical and similar contents

Talent Technology strategy

Consulting and technology strategy consulting services on an on-need basis

Training solutions

Training solutions around candidate relationship managment and HR technology adoption

CANDIDATE EXPERIENCE | RECRUITING INSIGHTS | AUTOMATION

CANDIDATE CENTRIC RECRUITMENT

Hyreo stands for delivering a ‘customer-like’ experience for candidates throughout the recruiting process. It is built on the philosophy of making the candidates the centre of the recruiting universe and turning recruiters into true talent relationship champions. 

Hyreo stands for delivering a ‘customer-like’ experience for candidates throughout the recruiting process. 

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