Smooth Transition
Proven integration and transition support services
BUILT ON BEST PRACTICES AND DELIVERED BY TECHNO-FUNCTIONAL EXPERTS
Transition to any new CRM platform could mean nervous discussion between HR, IT, Security and other internal departments. Hyreo has done large scale global rollouts for Fortune 500 customers and we approach each installation as an opportunity to bring a positive change and drive maximum value for customers. Our team of experts, mostly developers, NLP specialists, content, security and UX work with the different customer departments to ensure a smooth transition.
Priority
Planned low risk transition
Delivery
Rollout with milestones & success criteria
Risks
Managed and reported to steering committee
Success
Means installation, hypercare and cutover
Customer on-boarding
Customer on-boarding is a meticulously planned process with multiple stages. The process includes discovery, integration, deployment, launch and hypercare phases.
Rollout planning and execution
Based on plans tailored to existing HCM, API model and custom development
Total transparency
On execution status, identified risks, deployment strategy and change management
Shortest possible time frame
Objective is to keep within 4-6 weeks based on client comfort IT infrastructure
Post on-boarding support
Usually followed by a 3-6 months hypercare and steady state support phase
Workflow customisations
Recruiting is different in each company or there is a secret sauce in every high performance company. We respect that and support specific customisations to enable a successful customer journey into the new model
Scoping and estimation
Hyreo deployment teams identify custom workflow changes upfront and set the plan
Delivery Plan
Peace of mind through detailed delivery plan so that all stakeholders are updated
Roadmap Features
Customisations that are part of the platform roadmap at no charge to customers
Hypercare
Post deployment support as hypercare to take care of custom development as well
Global Rollouts
Enterprise need for multi-site rollout is supported and our global support team ensures a smooth transition to the new platform via meticulously planned execution
Global Rollout plan
Rollout scope and plan keeping in mind the local culture, needs and constraints
Stakeholder Management
Steering committee comprising of all stakeholders with Hyreo program management support
Communication
RACI, communication and escalation plan setup for a controlled rollout process
Legal and Info security
Compliant with GDPR and similar compliance needs and pre-deployment certification
Client Services
Consulting and delivery support services for teams looking to improve
L1/L2 Support Services
First level candidate support through dedicated and shared service support team
Content services
Creation, development and deployment of video, graphical and similar contents
Talent Technology strategy
Consulting and technology strategy consulting services on an on-need basis
Training solutions
Training solutions around candidate relationship managment and HR technology adoption
CANDIDATE EXPERIENCE | RECRUITING INSIGHTS | AUTOMATION
CANDIDATE CENTRIC RECRUITMENT
Hyreo stands for delivering a ‘customer-like’ experience for candidates throughout the recruiting process. It is built on the philosophy of making the candidates the centre of the recruiting universe and turning recruiters into true talent relationship champions.
Contact
- US : 4 Peddlers Row, Unit #21, Newark, DE 19702
- India : Drishya Building, Kinfra Film and Video Park, Trivandrum, 695585
- contact(@)hyreo.com
- Ind : +91 9895562220
- US : +1 302 740 9704
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