Before soliciting feedback from candidates, ensure that the hiring team is aligned to receiving feedback openly and acting upon it with a commitment to provide the best candidate experience
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#2 Keep it anonymous
Guarantee anonymity so that candidates feel comfortable with providing candid & direct feedback on the entire process & their hiring experience, with no fear of retaliation or impact on their hiring
Be respectful of the candidate’s time by keeping the feedback form short, simple & well designed to get the most important information using multiple choice, likert scale & free text questions
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#4 Incentivize for feedback
Offer simple, yet thoughtful rewards to candidates who do take the time to fill out the candidate feedback forms, motivating them to provide helpful feedback