Get the key business objectives & create an iterative & flexible approach to develop talent in alignment with company priorities & values
Competencies key to attracting new customers, growing & expanding business such as opportunity sensing, solutioning, critical thinking need to be nurtured in the internal talent pool
High-cost, high-value roles with high customer focus and/or a high turnover must be reviewed to find time & cost to build the internal talent pool competence for them
Identify prominent skill gaps via evaluations, related assessments, employee performance data, manager evaluations and interviews
Curate high impact L&D programs, both internal & external, reinforced with leadership coaching, mentoring & feedback for key skill gaps observed
Strengthen Internal Talent Pool strategy via frequent & consistent feedback from the employees and other stakeholders with appropriate corrective actions