#1 Vetting the information provided by the candidate
Confirms the details provided on the candidate’s resume, application, and/or interview such as their designation, job roles, projects they have worked on, and skill sets (especially technical ones)
#2 Getting additional information about the candidate
Apart from verifying the data, it can gather extra information like their expertise, strengths, and weaknesses, willingness to learn, and even give a glimpse of their temperament
By asking the right reference questions, the candidate’s cultural fitment in the company can be determined, with a view of their credibility based on the way the reference responds to questions
#4 Identifying red flags,if any
Most references are well-wishers of the candidate, with lesser likelihood of providing realistic feedback; so any inconsistency or lack of clarity in their responses serve as alerts or red flags
#5 Making informed hiring decisions
Reference checks are important for protecting the employees and the customers and so must be done diligently and objectively, not falling prey for confirmation bias
#6 Assessing a candidate’s potential for success
Reference checks are important for protecting the employees and the customers and so must be done diligently and objectively, not falling prey for confirmation bias
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