7 Prominent Use Cases of Chatbots in Recruitment

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#1 Candidate Screening

Chatbots collect relevant information & documentation from candidates, screen and rank them based on skills, experience & expertise, presenting a verified set of candidates to the recruiters to review

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#2 Automated Interview Scheduling

Chatbots can schedule interviews & meetings, video or in-person, based on the preferences of candidates and hiring manager, integrating with calendars & other video interview platforms

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#3 Resolving candidate queries

On-demand, 24/7 open channel of communication for candidates to request for information or resolve queries, enhancing their experience and brand image

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#4 Background & Reference Checks

Automated background & reference checks sent to vendors & prior employers with the information provided by candidates, saving significant recruiter effort & time, especially during mass hiring

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#5 Automated notifications & alerts

Automated notifications, job alerts & updates improve candidate engagement & ensure continuity in candidate experience, reducing errors in communication, enhancing their experience

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#6 Automated hiring manager meet-ups

Automated scheduling of meet-up with manager, recruiter and other leaders to help candidate engagement and early cultural immersion, improving candidate conversion rates

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#7 Automated Onboarding & Induction

Automated information & document collection, facilitating expedited in-person or remote onboarding, followed by orientation programs & training enable a great employee experience

To learn more about how HR Chatbots have transformed candidate and employee experience, read