Key Performance Indicators (KPIs)

Key Performance Indicators (KPIs) are quantifiable measures of performance assessed to determine the success of an organization, individual, or project in achieving the specific goals set for them. In simple words, KPIs will show the progress toward a pre-defined goal. KPIs can vary across organizations or individuals since goals/objectives are unique for each entity. In recruitment, KPIs are widely used to assess the success rate of varied recruitment processes. Some of the most used KPIs for recruitment include Cost Per Hire, Quality of Hire, Candidate Satisfaction, Offer Acceptance Rate, Retention Rate, and many more. Tracking KPIs is considered one of the best ways to identify areas of improvement and derive actionable insights.