POST OFFER FOLLOW UP

Engage & Retain: Design a post-offer journey that seals the deal

Take advantage of our intelligent post-offer solution, designed to unlock highly personalized interactions and support, fostering a sense of belonging that will keep candidates from drifting away.

AI-Powered Solutions For Enhanced Candidate Engagement

Ease pre-onboarding jitters and boost candidate engagement by activating the Automated Nudge Engine which is central to our award-winning post-offer solution, ensuring consistent and engaging interactions through SMS, Emails, WhatsApp, and Push Content. Embrace Gen AI-powered Nudges that captivate candidates with enticing brand storytelling.  

Unlock Target Messaging to build strong talent connections by sending candidates personalized emails tailored to their needs and support requests. Present a streamlined post-offer follow-up (POFU) process facilitated by a conversational AI chatbot companion. Let the virtual companion guide candidates through the onboarding formalities around the clock, initiating frequent conversations, addressing concerns, and providing them opportunities to connect with key stakeholders, cultivating a positive sentiment in them toward the company and its work culture.  

Keep track of candidate activity status to identify and enrich every possible touchpoint. Build relationships with candidates who declined offers through an intelligent and configurable re-targeting model aimed at winning them back within the first 120 days of offer decline All in all, give an unforgettable candidate experience to every new hire, ensuring that they feel supported and prepared for their roles throughout their virtual hiring journey.   

Resolve Concerns with a Smart Ticketing Engine

Rest assured; no individual candidate concern will slip through the cracks unaddressed. Our comprehensive post-offer solution is finely tuned to precisely anticipate and attend to each candidate’s needs, ensuring every concern is met with a tailored solution. Allow our Smart Ticketing Engine to address candidate concerns promptly by converting them into tickets and categorizing them according to the query type, with appropriate SLAs for resolution.  

Let the recruiters or concerned hiring professionals be notified of the ticket issuing through instant alerts/reminders, allowing them to facilitate prompt ticket resolution within SLAs. Follow up with candidates through automated emails announcing ticket status and timely feedback on the recruitment processes, showing them that you value their time and aren’t hesitant to support them whenever they need it.  

Our automated ticket tracking system helps you derive valuable insights for review and process improvements. Streamlining this process enables efficient and effective resolution of candidate concerns- all leading to an improved candidate experience. 

Let your Talent Acquisition Process Scream Sophistication

Friction-less Onboarding to foster Candidate Retention

Create a seamless onboarding experience by collecting necessary documents/forms and disseminating critical information seamlessly on one reliable platform. Allow advanced recruitment technology to set multi-channel auto reminders, and follow-ups, and schedule virtual meet-ups to facilitate quicker documentation to enable faster onboarding.  

Employ Cadence Calling Cards to keep the engagement alive with offer-holding candidates based on the duration of their notice periods, reducing candidate declines and enhancing candidate retention. Pre-configure the chatbot with the FAQs related to documentation and make the whole process seamless and hassle-free for both the candidates and the HR Operations team.  

Optimize your entire onboarding process with precision timing and efficiency, promising an elevated candidate experience for your potential new hires.  

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